Shipping policy

SHIPPING

How much is shipping?

  • This depends on the product ordered, the total weight, and where we're shipping to. We are using USPS shipping from our Warehouse for all orders in the USA. Our standard USPS shipping cost depends on weight, however, we are giving free shipping for all orders over $100. Also, we use different warehouses overseas, so when selecting an item of choice, please assure you select the one that's closest to your location. When an item is out of one of our locations, we choose other warehouses when the USA warehouse is out of stock. Please keep in mind, when selecting your item, please make sure you select the correct one. Since we ship from a lot of locations, depending on availability. 

Do you ship internationally?

  • We currently do offer international shipping, shipping prices depend on items purchased and the weight of the package. If you order over $100 Shipping is Free.

How do I track my package?

  • You will receive an order confirmation once you make a purchase, then once your package is ready to ship you will receive a tracking number, which you can click and it will open the tracking page. We're only using USPS for shipping to the USA, so you can track by going to the USPS website. 
  • You can check on the status of your order at any time by emailing the customer support desk at info@petsquares.com or petssquaressales@gmail.com

How long does it take for an order to arrive?

  • This depends on the product ordered. Most of our t-shirts and apparel products are printed on-demand.  It typically takes about 7-10 days to get your shirt printed, shipped, and delivered. All shirts ship from our US print facility and travel via UPS to your address, tracking numbers available. 
  • For non-apparel items, delivery can vary and take 5 to 15 days in the USA and 2 to 4 weeks International. We use manufacturers all over the world to bring unique and specialty items to our customers, so not everything comes from the US. These items ship fairly fast and all have tracking numbers. You will be provided with the link to track your package in real-time.
  • If you're still not sure, just email us. We're happy to help.

I ordered 2+ items, but only received one... where's my order?

  • Since we print on demand and we have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way.